FASTag: Your Passport At Toll Gates

With FASTag: Why You Wait - On Any Toll Gate

Cruise through toll gates with FASTag

FASTag is an electronic toll collection system implemented in India to facilitate cashless transactions at toll booths on highways, maintained by National Highways Authority of India (NHAI). Here are some details about FASTag and how it is issued.

It’s essential to note that the exact process might vary slightly among different issuing agencies. The issuing agencies often provide detailed instructions on their websites or at their service points. Users can also apply for FASTag online through the websites of the issuing agencies.

FASTag issuing process:

  1. Choose an Issuing Agency:
    • FASTags are issued by various banks and other authorized agencies. You can choose an issuing agency based on your preference, convenience, or existing banking relationships.
  2. Submit Required Documents:
    • You need to submit certain documents, including:
      • Vehicle Registration Certificate (RC)
      • Passport-sized photograph of the vehicle owner
      • KYC documents as per the issuing agency’s requirements (typically, Aadhaar card, PAN card, etc.)
  1. Visit an Issuing Point:
    • You can visit the nearest branch or point of sale of the chosen issuing agency to apply for a FASTag.
  2. Fill Application Form:
    • You will be required to fill out a FASTag application form, providing details such as vehicle registration number, owner’s details, and KYC information.
  3. Vehicle Verification:
    • The issuing agency will verify the details provided, and the FASTag will be linked to your vehicle.
  4. Affixing the FASTag:
    • Once the verification is successful, the agency will provide you with a FASTag sticker with a unique identification number.
  5. Activate and Recharge:
    • The FASTag needs to be activated by linking it to a prepaid or savings account. You can do this through the issuing agency’s website, mobile app, or at designated recharge points.
  6. Recharge the FASTag Account:
    • You need to keep the FASTag account sufficiently funded to ensure seamless toll transactions. Recharge can be done online through net banking, debit/credit cards, or other available modes.
  7. Installation on Vehicle:
    • Affix the FASTag sticker on the vehicle’s windshield, as per the guidelines provided by the issuing agency. The RFID technology in the sticker should face outward for proper communication with toll booth readers.
  8. Usage Guidelines:
    • Familiarize yourself with the rules and guidelines for using FASTag, including the specific lanes at toll plazas dedicated for FASTag users.

Update your FASTag KYC before January 31st: Avoid Deactivation and Ensure Smooth Toll Plaza Trips!

Attention FASTag users! To prevent your tag from being deactivated, the National Highways Authority of India (NHAI) urges you to complete the “Know Your Customer” (KYC) procedure for your latest FASTag by January 31st, 2024.

  • Banks will deactivate or blacklist FASTags with valid balances but incomplete KYC after January 31st.
  • Update your KYC online through the IHMCL customer portal ( or at your bank.

Why is this important?

  • NHAI is promoting “One Vehicle, One FASTag” to discourage misuse and improve toll plaza efficiency.
  • Completing KYC helps verify your identity and ensures legitimate tag usage.

Avoid inconvenience!

  • Deactivated tags will cause delays and hassle at toll booths.
  • Update your KYC today to keep your FASTag active and enjoy smooth toll plaza crossings.

How to update your KYC:

  1. Login: Visit the IHMCL customer portal ( and use your registered mobile number and password or OTP.
  2. My Profile: Go to “My Profile” and check your KYC status.
  3. Update KYC: Click on “KYC,” select your customer type, and fill in the required fields with ID and address proof.
  4. Verification: Submit your documents and wait for verification within 7 working days.
  5. Track Status: Monitor your KYC status on the “My Profile” page.

For more information:

Don’t wait! Act now to update your FASTag KYC and avoid inconvenience at toll plazas.

Here is an update: Date for KYC updation extended till 31st March 2024

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